[AccessD] Remote Support for Access 2007 Applications ? Very SlowResponse Time During the Day

Hi Brad:

Depending on the client's router you can monitor site activity and bandwidth
usage. Some routers have monitoring apps built-in. The advantage of this is
that there is no performance loss across the site.

Business class Cisco (only ones that I am familiar with but I am sure all
business class routers have these features) routers and switches have
software built-in. If you set up their router so you can remotely log-in
they can be monitored. Also you can have the router logs forwarded to you
once a day, automatically.  

Another app you can use runs on all Windows computers, takes no additional
resourses as it is always running and you can monitor virtually any
server/workstation resource activity and that is the "typeperf" command.
Check it out: just go to the command prompt on the respective computer and
enter: typeperf /? ...lots of options.

HTH
Jim
  
-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Brad Marks
Sent: Friday, July 20, 2012 7:44 AM
To: Access Developers discussion and problem solving
Subject: [AccessD] Remote Support for Access 2007 Applications ? Very
SlowResponse Time During the Day

All,

I know that this is more of a network question than an Access question.

I support several Access 2007 applications for a small firm.  I am onsite
most of the time and response time is very good.

Currently, I am trying to support these applications remotely via LogMeIn as
I am temporarily located about 250 miles away.

Response time is quite good from 5:00 PM until 8:00 AM.  However, during
normal business hours (8:00 AM to 5:00 PM) the response time that I have via
LogMeIn, is VERY VERY Slow.  Sometimes it takes over a minute to "paint" a
single screen.

No one in the office is seeing poor response time during business hours
(they are all working "locally").

My background is in database administration and application development.  I
only know enough about Network issues to be dangerous.

A number of employees (maybe 5-10) stream music and occasionally some videos
over the internet during the day.  

It is my theory that this streaming of music and videos is causing my
response time to be very poor during the day.

The catch is I do not know how to scientifically prove this.  I work for a
small firm and there currently are no tools to monitor the network.


Here are my questions.

Is it likely that the streaming of music and videos is having a big impact
on my remote response time? 

Are there any free or inexpensive network monitoring tools available that
would confirm this theory.  I would like to find a network tool that could
show how much of the bandwidth is being used by the streaming of music and
videos.

Is there something else that I should be looking at?

Thanks,
Brad