[AccessD] Further to keyboard problem

John Colby jwcolby at gmail.com
Mon Mar 7 10:41:17 CST 2016


It was a new machine with W8 immediately upgraded to 10. Been using it for
a few months though.
On Mar 7, 2016 10:29, <fhtapia at gmail.com> wrote:

> Glad you got it working, what I meant was, was this a fresh install of
> windows 10 to your laptop, or was it an upgrade.  the reason I point this
> out is that in our environment, we have had more issues with windows 8 and
> 10 when users upgraded instead of performing a fresh install and migrating
> their data.
>
> keep those backups handy, looks like they are needed ;)
>
> On Sat, Mar 5, 2016 at 9:06 PM John Colby <jwcolby at gmail.com> wrote:
>
> > I ended up restoring back to the 1st and my keyboard is back.
> >
> > Whew!!!
> >
> > This was a toughie!  There is a virtual (on sreen) keyboard under the
> > login screen for "ease of access".  I could then use the mouse to click
> > the buttons to log in.  Once logged in I could use the mouse to open the
> > control panel and from there do a restore, all using only the mouse.
> >
> > The (2nd) restore worked and allowed me to use the keyboard.
> >
> > The stated purpose of the restore point was installation of a driver for
> > Comodore Unite.  Not sure that install hosed things.  I won't be
> > installing it again however.
> >
> > So my laptop is working again.  That is all that really matters.
> >
> > On 3/5/2016 11:46 PM, Charlotte Foust wrote:
> > > John,
> > > Different brands of machines have different ways to break into the
> bios.
> > > Check with the manufacturer to get the instructions that work for your
> > > machine.
> > >
> > > Charlotte Foust
> > > (916) 206-4336
> > >
> > > On Sat, Mar 5, 2016 at 6:59 PM, John Colby <jwcolby at gmail.com> wrote:
> > >
> > >> Windows 10.
> > >>
> > >> It is a laptop which does not enter anything into the password
> field.  I
> > >> have a Logitech USB RF Keyboard / mouse pair which I have used with
> this
> > >> thing for as long as I have owned it.  The mouse works, the keyboard
> > does
> > >> not enter anything into the password field.  I have a second Logitech
> RF
> > >> keyboard / trackpad combo.  The trackpad works, the keyboard does not
> > enter
> > >> anything into the password field.  I cannot use the tab key to cause
> the
> > >> cursor to move on to the power off icon.
> > >>
> > >> No matter which keyboard I try, it will not accept a keystroke to
> cause
> > >> the pretty picture to go away and display the login screen. If I click
> > on
> > >> the screen with the mouse or the trackpad of the USB (RF) keyboards, I
> > can
> > >> get to the login screen but no key on the keyboards do anything.
> Arrow
> > >> keys do not move the insertion pointer, tab doesn't move the insertion
> > >> pointer on to the power off icon (for example).
> > >>
> > >> The PC Power off key does turn the laptop off.  No other key on the
> > entire
> > >> keyboard does anything AFAICT.
> > >>
> > >> Apparently to break into the BIOS one holds down the F2 key and
> presses
> > >> the power button, holding F2 until the bios screen appears. That does
> > not
> > >> work.
> > >>
> > >>
> > >> On 3/5/2016 4:35 PM, James Button wrote:
> > >>
> > >>> If it was a desktop I'd ask PS2 or USB keyboard.
> > >>>
> > >>> But will the keyboard will let you get to the BIOS.
> > >>> Or - will it let you get to a System reset process - not to run that,
> > >>> just to
> > >>> see if the keyboard is working
> > >>>
> > >>> Next test - if you boot from a restore CD - will that (Linux?) OS
> > >>> recognise
> > >>> keyboard input - assuming you have the system set to look to boot
> from
> > CD
> > >>> (or
> > >>> USB) before trying the hard drive.
> > >>>
> > >>> And have you tried CTRL+ALT+DEL to see if that gets you to
> taskmanager
> > and
> > >>> logon/closedown options
> > >>> And ... have you tried the icon at the bottom right corner to see if
> > that
> > >>> shows
> > >>> anything different.
> > >>>
> > >>> You may need to do a recovery boot - to use safe mode and then after
> > that,
> > >>> closedown and  just redo a normal boot.
> > >>>
> > >>> JimB
> > >>>
> > >>> -----Original Message-----
> > >>> From: AccessD [mailto:accessd-bounces at databaseadvisors.com] On
> Behalf
> > Of
> > >>> John
> > >>> Colby
> > >>> Sent: Saturday, March 5, 2016 9:17 PM
> > >>> To: Access Developers discussion and problem solving
> > >>> Subject: Re: [AccessD] Further to keyboard problem
> > >>>
> > >>> Yes there is a "power" key on the keyboard which turns the computer
> > off.
> > >>> It's as if the login screen itself just is not accepting keys.
> > >>> On Mar 5, 2016 11:59 AM, "Dan Waters" <df.waters at outlook.com> wrote:
> > >>>
> > >>> The power key?
> > >>>> Dan
> > >>>>
> > >>>> -----Original Message-----
> > >>>> From: AccessD [mailto:accessd-bounces at databaseadvisors.com] On
> > Behalf Of
> > >>>> John Colby
> > >>>> Sent: Saturday, March 05, 2016 8:56 AM
> > >>>> To: Access Developers discussion and problem solving
> > >>>> Subject: [AccessD] Further to keyboard problem
> > >>>>
> > >>>> The power key on the keyboard shuts the computer down.
> > >>>>
> > >>>> WTFO?
> >
> > >I can't without a keyboard.
>>
> On Mar 5, 2016 11:00 AM, <fhtapia at gmail.com> wrote:
>
> > Did you recently upgrade? I would try a safe boot. And test that
> >
> > On Sat, Mar 5, 2016 at 6:56 AM John Colby <jwcolby at gmail.com> wrote:
> >
> > > My laptop has decided to not accept keystrokes into the login screen
> > > (Windows 10).  I have tried the built-in keyboard, a logitech keyboard
> /
> > > mouse set (the mouse works) and a logitech keyboard with built-in track
> > > pad (the track pad works).  In all cases, nothing typed into the
> > > keyboard is displayed in the login screen area.
> > >
> > > Makes the computer darned difficult to use.
> > >
> > > Any ideas?
>
>
> > --
> > John W. Colby
> >
> >
> --
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> AccessD at databaseadvisors.com
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> Website: http://www.databaseadvisors.com
>


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