[AccessD] Further to keyboard problem

[fhtapia at gmail.com]

Glad you got it working, what I meant was, was this a fresh install of
windows 10 to your laptop, or was it an upgrade.  the reason I point this
out is that in our environment, we have had more issues with windows 8 and
10 when users upgraded instead of performing a fresh install and migrating
their data.

keep those backups handy, looks like they are needed ;)

On Sat, Mar 5, 2016 at 9:06 PM John Colby <jwcolby at gmail.com> wrote:

> I ended up restoring back to the 1st and my keyboard is back.
>
> Whew!!!
>
> This was a toughie!  There is a virtual (on sreen) keyboard under the
> login screen for "ease of access".  I could then use the mouse to click
> the buttons to log in.  Once logged in I could use the mouse to open the
> control panel and from there do a restore, all using only the mouse.
>
> The (2nd) restore worked and allowed me to use the keyboard.
>
> The stated purpose of the restore point was installation of a driver for
> Comodore Unite.  Not sure that install hosed things.  I won't be
> installing it again however.
>
> So my laptop is working again.  That is all that really matters.
>
> On 3/5/2016 11:46 PM, Charlotte Foust wrote:
> > John,
> > Different brands of machines have different ways to break into the bios.
> > Check with the manufacturer to get the instructions that work for your
> > machine.
> >
> > Charlotte Foust
> > (916) 206-4336
> >
> > On Sat, Mar 5, 2016 at 6:59 PM, John Colby <jwcolby at gmail.com> wrote:
> >
> >> Windows 10.
> >>
> >> It is a laptop which does not enter anything into the password field.  I
> >> have a Logitech USB RF Keyboard / mouse pair which I have used with this
> >> thing for as long as I have owned it.  The mouse works, the keyboard
> does
> >> not enter anything into the password field.  I have a second Logitech RF
> >> keyboard / trackpad combo.  The trackpad works, the keyboard does not
> enter
> >> anything into the password field.  I cannot use the tab key to cause the
> >> cursor to move on to the power off icon.
> >>
> >> No matter which keyboard I try, it will not accept a keystroke to cause
> >> the pretty picture to go away and display the login screen. If I click
> on
> >> the screen with the mouse or the trackpad of the USB (RF) keyboards, I
> can
> >> get to the login screen but no key on the keyboards do anything.  Arrow
> >> keys do not move the insertion pointer, tab doesn't move the insertion
> >> pointer on to the power off icon (for example).
> >>
> >> The PC Power off key does turn the laptop off.  No other key on the
> entire
> >> keyboard does anything AFAICT.
> >>
> >> Apparently to break into the BIOS one holds down the F2 key and presses
> >> the power button, holding F2 until the bios screen appears. That does
> not
> >> work.
> >>
> >>
> >> On 3/5/2016 4:35 PM, James Button wrote:
> >>
> >>> If it was a desktop I'd ask PS2 or USB keyboard.
> >>>
> >>> But will the keyboard will let you get to the BIOS.
> >>> Or - will it let you get to a System reset process - not to run that,
> >>> just to
> >>> see if the keyboard is working
> >>>
> >>> Next test - if you boot from a restore CD - will that (Linux?) OS
> >>> recognise
> >>> keyboard input - assuming you have the system set to look to boot from
> CD
> >>> (or
> >>> USB) before trying the hard drive.
> >>>
> >>> And have you tried CTRL+ALT+DEL to see if that gets you to taskmanager
> and
> >>> logon/closedown options
> >>> And ... have you tried the icon at the bottom right corner to see if
> that
> >>> shows
> >>> anything different.
> >>>
> >>> You may need to do a recovery boot - to use safe mode and then after
> that,
> >>> closedown and  just redo a normal boot.
> >>>
> >>> JimB
> >>>
> >>> -----Original Message-----
> >>> From: AccessD [mailto:accessd-bounces at databaseadvisors.com] On Behalf
> Of
> >>> John
> >>> Colby
> >>> Sent: Saturday, March 5, 2016 9:17 PM
> >>> To: Access Developers discussion and problem solving
> >>> Subject: Re: [AccessD] Further to keyboard problem
> >>>
> >>> Yes there is a "power" key on the keyboard which turns the computer
> off.
> >>> It's as if the login screen itself just is not accepting keys.
> >>> On Mar 5, 2016 11:59 AM, "Dan Waters" <df.waters at outlook.com> wrote:
> >>>
> >>> The power key?
> >>>> Dan
> >>>>
> >>>> -----Original Message-----
> >>>> From: AccessD [mailto:accessd-bounces at databaseadvisors.com] On
> Behalf Of
> >>>> John Colby
> >>>> Sent: Saturday, March 05, 2016 8:56 AM
> >>>> To: Access Developers discussion and problem solving
> >>>> Subject: [AccessD] Further to keyboard problem
> >>>>
> >>>> The power key on the keyboard shuts the computer down.
> >>>>
> >>>> WTFO?
>
> >I can't without a keyboard.
…

On Mar 5, 2016 11:00 AM, <fhtapia at gmail.com> wrote:

> Did you recently upgrade? I would try a safe boot. And test that
>
> On Sat, Mar 5, 2016 at 6:56 AM John Colby <jwcolby at gmail.com> wrote:
>
> > My laptop has decided to not accept keystrokes into the login screen
> > (Windows 10).  I have tried the built-in keyboard, a logitech keyboard /
> > mouse set (the mouse works) and a logitech keyboard with built-in track
> > pad (the track pad works).  In all cases, nothing typed into the
> > keyboard is displayed in the login screen area.
> >
> > Makes the computer darned difficult to use.
> >
> > Any ideas?


> --
> John W. Colby
>
>