[Dba-office] Network not sending emails out of network

You know, the very first thing that came to mind was malware -- you might
remember that something shut down Bill's laptop completely -- remember
that?

Thanks for the confirmation!

Susan H.

On Wed, Jan 28, 2015 at 2:39 PM, John R Bartow <jbartow at winhaven.net> wrote:

> I'm just throwing it out there because things don't generally break on
> their
> own. Malware, stupid , malware because it doesn't accomplish anything but
> alas, not all evil people are after something.
> Things to do:
> Run a full scan with Malwarebytes (free).
> Run a full scan with RogueKiller (free)
>
> If those don't help then:
> Have them open outlook in safe mode and try it (would eliminate add-in
> problems - and yes everyone has outlook add ins, whether they know it or
> not
> :-)
> Still no then:
> Have them create a new temporary windows user account and set up a
> temporary
> outlook account (that doesn't delete messages from the server) and see if
> it
> works from there. (would eliminate registry or other system corruption.
>
>