[Dba-office] Network not sending emails out of network

John R Bartow jbartow at winhaven.net
Wed Jan 28 13:55:12 CST 2015


Yep. Computers work. Work. Work. Stop working. What did I do to make it stop
working? If absolutely nothing (updates, new programs, dinked around in
settings because I was bored) then Malware is the first thing to
investigate. 

-----Original Message-----
From: dba-office-bounces at databaseadvisors.com
[mailto:dba-office-bounces at databaseadvisors.com] On Behalf Of Susan Harkins
Sent: Wednesday, January 28, 2015 1:41 PM
To: dba-office at databaseadvisors.com
Subject: Re: [Dba-office] Network not sending emails out of network

You know, the very first thing that came to mind was malware -- you might
remember that something shut down Bill's laptop completely -- remember that?

Thanks for the confirmation!

Susan H.

On Wed, Jan 28, 2015 at 2:39 PM, John R Bartow <jbartow at winhaven.net> wrote:

> I'm just throwing it out there because things don't generally break on 
> their own. Malware, stupid , malware because it doesn't accomplish 
> anything but alas, not all evil people are after something.
> Things to do:
> Run a full scan with Malwarebytes (free).
> Run a full scan with RogueKiller (free)
>
> If those don't help then:
> Have them open outlook in safe mode and try it (would eliminate add-in 
> problems - and yes everyone has outlook add ins, whether they know it 
> or not
> :-)
> Still no then:
> Have them create a new temporary windows user account and set up a 
> temporary outlook account (that doesn't delete messages from the 
> server) and see if it works from there. (would eliminate registry or 
> other system corruption.
>
>
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