Gary Kjos
garykjos at gmail.com
Wed Jan 28 14:11:38 CST 2015
I just remembered that we had a similar problem on my wife's computer - Vista with Office 2007 I think. At some point Comcast changed the port that was needed to send emails too. It was part of a security change I think. At that point my wife could receive but not send email. Outlook reported an error when it did the send receive function. At first I assumed it was due to a problem on the server side. After a while - several weeks - I dug into it further and researched and made the change to her account settings in Outlook and low and behold she was able to send mail again. Searching on Comcast email port settings turns up a lot of threads on the topic. http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/ We experienced this problem a couple years ago but perhaps they made the changes at different times in different locations. GK On Wed, Jan 28, 2015 at 9:10 AM, Susan Harkins <ssharkins at gmail.com> wrote: > Here's a curious problem from a reader -- I don't think this is an Outlook > problem at all, but thought I'd ask around. Thanks for any potential > insight! -- Susan H. > > Dear Susan, > > 2 computers: 1 Dell desktop running Vista HP & Office 2007 > 1 Dell Laptop running Windows 7 & Office 2010 > 1 ISP: Comcast Broadband > > Problem: I have used Outlook for many years, both at work & home & love it. > Up until about 2 months ago, I have had no problems at all sending or > receiving from either computer via our Comcast accounts, as well as GMail. > For some reason, I discovered the hard way that, while I'm receiving about > everything that is sent to me, I can no longer send to any email address > other than within my own network. I cannot even send to my own GMail > account. > > I've spent hours wt Comcast, bottom line: verified that I am able to send & > receive WITHIN my own accounts, but nothing outside Comcast. > I have followed a variety of directions, usually after searching boards for > help, as to how to configure Outlook properly for my situation and each > computer, again wt no improvement. > > I'm baffled. For everything to have worked fine for years, and then all of > a sudden, to have lost 1 side of the equation--just doesn't add up! Any > comments, questions or suggestions are readily welcomed! > > Thanks for whatever help you can provide! > > (by the way, the Cc address above is our primary Comcast account address) > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office -- Gary Kjos garykjos at gmail.com