[dba-Tech] ZIP drive incompatibilities

Hello Bettina,

The only immediate suggestion is are you cleaning the heads?

Is it happening with all the drives or just one

Is there a trend that for eg, the ZIP 250's do not tend to like ZIP 100
disks?

Is the customer using a different drive to your's?

Have you sent your questions along with the above answers to the
manufacturers, although I know that they can be slow sometimes.

I do not know if this is any help, but it is the line of questioning that
you need to be making.

Let us know,

Mark


----- Original Message ----- 
From: "Bettina Giehr" <allcop.pc at t-online.de>
To: <dba-tech at databaseadvisors.com>
Sent: Tuesday, October 21, 2003 8:06 AM
Subject: [dba-Tech] ZIP drive incompatibilities


> Hi techies,
>
> we are having problems with different ZIPs : We receive about 20 ZIPs a
day
> ranging from ZIP 100 to ZIP 250, various manufacturers. We have Iomega and
> Fuji ZIP drives. The problem is that suddenly a ZIP that has been
processed
> many days without errors is no longer readable. The message that pops up
is
> something like 'ZIP is not formatted, do you want to format Y/N?'. We send
> the ZIP back to the customer marked as unprocessed and he yells that of
> course he can read the data, what's happening ? He swears he did not
format
> the ZIP or do any other weird thing. By the way this is happening with
many
> customers, not just one.
> Does anybody know about incompatibilities or maybe patches or servicepacks
> or anything that can help ? This is really a big problem for us.
> TIA
>
> Bettina
>
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