[dba-Tech] OT ;-)

Thanks Jon, very precise!

/gustav


> Date: 2004-09-14 11:24

>>From Jeff Dray at Techrepublic

> During my years working in IT support, I have become more and more
> interested in the many types of people who call IT help desks. Like a
> biologist, I have found that having a classification system is critical in
> understanding the users that I help on a daily basis. It is with this in
> mind, and with my tongue in my cheek, that I have categorized users into the
> following species: