Beach Access Software
bchacc at san.rr.com
Thu Dec 7 10:35:17 CST 2006
So along with my new Dell package they gave me a printer. On the packing slip it said Dell 725 but they sent me an 810 All-In-One. So I get a scanner/copier in the bargain. It has one tank :-( and prints black by somehow combining the three colors. OTOH the tank capacity is extremely small. So the cost per page is not.economical. But I scan to PowerPoint and print on another printer so, no biggie. It was still free. It comes with a 90 day warranty. So it failed on day 92. No one is surprised by this are they? Long story short, I raised a fuss with Dell and they gave me $75 coupon to use as I see fit and I think I'll put it towards their 1110 laser printers - maybe the refurbished job. But I digress. The problem with the AIO is that I get this message "Unsupported cartridge type" and of course, it won't print, head clean, or anything until I put in a supported cartridge type. Thing is, it's the same cartridge that was in there from day one (95 days ago) and I haven't printed 20 pages with it. So I'm wondering if it's the cartridge which failed or the print head. If cartridge, I can replace it for the low, low price of about $30 (pbbbttt), but I don't want to spend money for the cart and find out the printer still won't work. The whole printer can't cost more than about nineteen cents to put together and they sell if for the why-pay-less price of $69. So what's your opinion? Bad cartridge or bad printer? MTIA and Regards, Rocky