[dba-Tech] My New Piece of Cra...I mean, Printer

My gut feeling is that it's the cartridge, but experience has told me that
if you spend $30 on a cartridge, it'll be the printer that's bust, and
no-one's going to accept an opened printer cartridge as a return...

All our laser printers at work are on a maintenance agreement, when they go
wrong, someone else fixes them for me. I love it. The colour inkjets are
"disposable". If I can't fix it in half an hour, my instructions are to
strip them for useful parts, then bin them and buy new ones. Your Dell
printer sounds like it's a lot cheaper than the inkjets we buy, so as it was
free, I'd probably prod about at it for ten minutes or so, then chuck it
personally...

You might ask your friends if any of them have a dell cartridge you can
try...


Jon

-----Original Message-----
From: Beach Access Software [mailto:bchacc at san.rr.com]
Sent: Thursday, December 07, 2006 4:35 PM
To: 'Discussion of Hardware and Software issues'
Subject: [dba-Tech] My New Piece of Cra...I mean, Printer


So along with my new Dell package they gave me a printer.  On the packing
slip it said Dell 725 but they sent me an 810 All-In-One.  So I get a
scanner/copier in the bargain.  It has one tank :-( and prints black by
somehow combining the three colors.  OTOH the tank capacity is extremely
small. So the cost per page is not.economical.  But I scan to PowerPoint and
print on another printer so, no biggie.  It was still free.

 

It comes with a 90 day warranty.  So it failed on day 92.  No one is
surprised by this are they?  Long story short, I raised a fuss with Dell and
they gave me $75 coupon to use as I see fit and I think I'll put it towards
their 1110 laser printers - maybe the refurbished job.  But I digress.

 

The problem with the AIO is that I get this message "Unsupported cartridge
type" and of course, it won't print, head clean, or anything until I put in
a supported cartridge type. 

 

Thing is, it's the same cartridge that was in there from day one (95 days
ago) and I haven't printed 20 pages with it.  So I'm wondering if it's the
cartridge which failed or the print head.  If cartridge, I can replace it
for the low, low price of about $30 (pbbbttt), but I don't want to spend
money for the cart and find out the printer still won't work.  The whole
printer can't cost more than about nineteen cents to put together and they
sell if for the why-pay-less price of $69.  

 

So what's your opinion?  Bad cartridge or bad printer?

 

MTIA and Regards,

 

Rocky

 

 

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