[dba-Tech] Laptop and Norton

Gary Kjos garykjos at gmail.com
Fri Jul 6 13:34:52 CDT 2007


Yea!  Good job Steve!

GK

On 7/6/07, Steve Erbach <erbachs at gmail.com> wrote:
> John,
>
> Well, I pulled Norton Internet Security out like a weed.  I downloaded
> Registry Mechanic and let it do its free-version work...I'll advise
> the owner to buy the full program to clear up the remaining
> issues...but at least Word works!  I can open any document and the
> built-in virus scan runs (presumably McAfee now that Norton has been
> ripped out), and voilà!  There's the document!
>
> That was kinda fun, actually, destroying a software installation in
> Safe Mode.  I hope that the .NET-style of application gains more
> currency.  I'm really rather tired of the registry.
>
> Steve Erbach
>
> On 7/6/07, jwcolby <jwcolby at colbyconsulting.com> wrote:
> > LOL, I HATE Norton, for exactly this kind of crap.  I can tell you that in
> > order to uninstall I had to actually call their tech support (which was a
> > SEVERAL HOUR runaround with the least knowledgeable bunch of yahoos you can
> > imagine), INSISTING that I be bumped up the food chain until I finally found
> > the one person in their entire organization who actually knew anything at
> > all.
> >
> > And of course I no longer use Norton, and I actively recommend that others
> > avoid it like the plague, which in fact it has become.
> >
> > As for your particular problem... I think you are in for a long and tedious
> > "search the web for answers".  See if you can find any Norton related
> > services started, and shut them down.  Find EVERYTHING that you can on the
> > disk Norton related and try to delete those directories.  Boot into safe
> > mode (so the Norton stuff does not load) and delete the actual directories.
> > I use Registry Mechanic to then clean up registry pointers to non-existing
> > directories etc.
> >
> > Good luck on that, and I hope to see you again on our forums before you die.
> > ;-)
> >
> > John W. Colby
> > Colby Consulting
> > www.ColbyConsulting.com
>
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-- 
Gary Kjos
garykjos at gmail.com




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