[dba-Tech] Remote Assistance

Ed:

I think I need interactive as he will be asking questions and wanting to see
different functions.  Can't tell at the moment what he'll be interested in.

Rocky 




 	
	

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Tesiny, Ed
Sent: Monday, July 23, 2007 6:51 AM
To: Discussion of Hardware and Software issues
Subject: Re: [dba-Tech] Remote Assistance

Rocky,
Another way to give him a demo would be to use Captivate, you do the demo
and it gets recorded, audio too.  I believe you can get a 30 day demo for
free, easy to use too.
http://www.adobe.com/downloads/

Ed Tesiny
EdTesiny at oasas.state.ny.us
 

> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Rocky 
> Smolin at Beach Access Software
> Sent: Sunday, July 22, 2007 11:01 PM
> To: dba-tech at databaseadvisors.com
> Subject: [dba-Tech] Remote Assistance
> 
>  
> 
> I have a prospect in Ecuador that would like an on-line demo. 
>  I suggested
> Remote Assistance since we've both got it.  I just tested it on two of 
> my boxes here and it seems pretty easy.
> 
> He' saying that I should issue the invitation to him.  When I made the 
> connection it was view only.  What I'm wondering is if there's a way 
> for him to see anything in my machine other than what's on my screen.
> 
> MTIA
> 
> Rocky
> 
> _______________________________________________
> dba-Tech mailing list
> dba-Tech at databaseadvisors.com
> http://databaseadvisors.com/mailman/listinfo/dba-tech
> Website: http://www.databaseadvisors.com
> 

_______________________________________________
dba-Tech mailing list
dba-Tech at databaseadvisors.com
http://databaseadvisors.com/mailman/listinfo/dba-tech
Website: http://www.databaseadvisors.com

No virus found in this incoming message.
Checked by AVG Free Edition. 
Version: 7.5.476 / Virus Database: 269.10.14/912 - Release Date: 7/22/2007
7:02 PM