[dba-Tech] Petulant PC

Robert robert at servicexp.com
Fri Jun 8 10:35:33 CDT 2007


Oh my.. So sorry Lembit... :-(

I have several outstanding "service tickets", going. As you may know their
support is a bit sloooooow.. There are other people with the same unresolved
issues that I have...



WBR
Robert


-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Lembit Soobik
Sent: Friday, June 08, 2007 11:23 AM
To: Discussion of Hardware and Software issues
Subject: Re: [dba-Tech] Petulant PC

Robert,
1) - have not noticed that so far
2) - I have so far only used HD to store images - I dont trust DVDs and CDs
too much.
3) - my boot disks work just fine. have used them a lot on several machines
4) - I did have some problem at the beginning when I ran backup every day at
PC-shutdown. turned out to be my mistake ( AFAICR, not enough disk space or
some such)
5) - have been lucky so far

have you discussed the problems in their forum?

Lembit (not Lambit) :)

----- Original Message -----
From: "Robert" <robert at servicexp.com>
To: "'Discussion of Hardware and Software issues'" 
<dba-tech at databaseadvisors.com>
Sent: Friday, June 08, 2007 4:35 PM
Subject: Re: [dba-Tech] Petulant PC


> Lambit,
> Here are my top 5
> 1) Dialog boxes that open up behind other model boxes, so you can not read
> the message or proceed. Version 7-present..
> 2) Very difficult to get a (Direct Burn) clean, non corrupted image that
> span across multiply DVD's. There are ways around this though. Version
> 9-present
> 3) Corrupted Boot Disks. This one is more complicated, as in version 9 in
> later builds this seemed to be corrected but in version 10 it came back.
> Also it's difficult to say what is causing the problem. When you boot the
> machine from the TI boot disk, and load FULL support, the systems hangs 
> and
> does nothing. This happens on all 3 of my machines, so I'm thinking it's a
> problem in the creation of the boot disks. Version 7-present
> 4) Huge problem in scheduled backup's. This is in my opinion the 2nd 
> biggest
> problem. 8 out 10 backup (full image or otherwise) TI simply fails. The
> backup throws a error to the effect that it could not back up file XXXX, 
> and
> just stops, waiting for user intervention. Version 10
> 5) I have had several corrupted images that were completely unusable. This
> is very frustrating because I always use the "verify backup" switch, and 
> yet
> somehow several were corrupted..... This is my #1 problem. Versions
> 9-Present
>
> This just goes to show you how much a user will put up with junk 
> software..
> As I still use TI... ;-) I'm not sure what that says about me..:-)
>
> There just seems to be very little out there that is easy to use, feature
> rich and simply works...
>
>
> WBR
> Robert
>
>
>
>
> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Lembit Soobik
> Sent: Friday, June 08, 2007 8:25 AM
> To: Discussion of Hardware and Software issues
> Subject: Re: [dba-Tech] Petulant PC
>
> Robert,
> can you please tell us what these problems are?
> I am using Acronis True Image 10 Home, and the only problem I had was a
> misinterpretation on one screen, but once I got it, no problems.
> have done many images of system- and other drives and installed them on
> other drives with no failures.
>
> thanks
> Lembit
>
> ----- Original Message -----
> From: "Robert" <robert at servicexp.com>
> To: "'Discussion of Hardware and Software issues'"
> <dba-tech at databaseadvisors.com>
> Sent: Thursday, June 07, 2007 1:26 PM
> Subject: Re: [dba-Tech] Petulant PC
>
>
>> Be very careful with Acronis TrueImage, with out going into detail, the
>> product seems to get worse with every update. I have been dealing with
>> several known issues from version 7, on top of new problems in version 
>> 10.
>> They rarely seem to correct existing problems.
>>
>>
>>
>> WBR
>> Robert
>>
>> -----Original Message-----
>> From: dba-tech-bounces at databaseadvisors.com
>> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of jwcolby
>> Sent: Wednesday, June 06, 2007 10:56 PM
>> To: 'Discussion of Hardware and Software issues'
>> Subject: Re: [dba-Tech] Petulant PC
>>
>> Well, my saga with TrueImage is beginning.  It refuses to install on one
>> machine, I haven't tried it on any others yet.  Google shows this install
>> problam dating back to at least version 8.
>>
>>
>> John W. Colby
>> Colby Consulting
>> www.ColbyConsulting.com
>> -----Original Message-----
>> From: dba-tech-bounces at databaseadvisors.com
>> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Steve Erbach
>> Sent: Wednesday, June 06, 2007 10:25 PM
>> To: Discussion of Hardware and Software issues
>> Subject: Re: [dba-Tech] Petulant PC
>>
>> John,
>>
>> I took the drive to my sysadmin at work and he hooked it up with this
>> hydra-headed connector to an external IDE drive controller.  He saw that
>> the
>> registry was, indeed hosed.  He was able, however, to rebuild the 
>> registry
>> from a restoration point made Saturday morning.  He said, though, that at
>> one point my drive took down his own machine!
>>
>> I got the drive plugged back in and it was like it was a Bic pen:
>> first time, every time!
>>
>> Now to begin the removal of Symantec products from my system...
>>
>> Steve Erbach
>> Neenah, WI
>>
>>
>> On 6/5/07, jwcolby <jwcolby at colbyconsulting.com> wrote:
>>> Steve,
>>>
>>> I decided to try True Image 10.  I have just had all I can stand from
>>> Symantec, their tech support is about as bad as it gets.  True image
>>> is available through NewEgg for $35 including shipping.
>>>
>>> My biggest issue with this stuff is actually trying a restore.  I read
>>> one service site that said "never do a restore over existing data"
>>> (they were talking images here).  The reason is simple, if the restore
>>> fails you have hosed whatever chance you might have had of getting the
>>> original data recovered.
>>>
>>> Of course that means getting another disk large enough to perform the
>>> restore on, and of course in the case of a laptop, which will
>>> physically fit in the machine once you are done recovering the backup.
>>>
>>> I was reading a side by side review of Symantec's product and True 
>>> Image.
>>> The author stated that he was a die hard fan of the Symantec product
>>> until the latest versions started creating corrupt backups.  While the
>>> product would say that things failed in the LOG FILE, it never
>>> actually said so on the screen, so the only way to know whether you
>>> got a good backup was go read the log file.  Which of course the
>>> average Joe will not think is required.  In fact the author was burned
>>> and discovered this when his backup was corrupt.
>>>
>>> Anyway, I am going to do this stuff once I get my software.  Get a
>>> good image of both my laptop and my wife's laptop, then get both
>>> backing up critical data.  I have already moved my family photos off
>>> onto the Raid 6 system, and have a backup area out on that machine for
>>> raid protected storage.
>>>
>>> John W. Colby
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