[dba-Tech] Petulant PC

Lembit Soobik lembit.dbamail at t-online.de
Fri Jun 8 10:50:24 CDT 2007


no problem, Robert.  :)

In my case, I had a good support.

Lembit

----- Original Message ----- 
From: "Robert" <robert at servicexp.com>
To: "'Discussion of Hardware and Software issues'" 
<dba-tech at databaseadvisors.com>
Sent: Friday, June 08, 2007 5:35 PM
Subject: Re: [dba-Tech] Petulant PC


> Oh my.. So sorry Lembit... :-(
>
> I have several outstanding "service tickets", going. As you may know their
> support is a bit sloooooow.. There are other people with the same 
> unresolved
> issues that I have...
>
>
>
> WBR
> Robert
>
>
> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Lembit Soobik
> Sent: Friday, June 08, 2007 11:23 AM
> To: Discussion of Hardware and Software issues
> Subject: Re: [dba-Tech] Petulant PC
>
> Robert,
> 1) - have not noticed that so far
> 2) - I have so far only used HD to store images - I dont trust DVDs and 
> CDs
> too much.
> 3) - my boot disks work just fine. have used them a lot on several 
> machines
> 4) - I did have some problem at the beginning when I ran backup every day 
> at
> PC-shutdown. turned out to be my mistake ( AFAICR, not enough disk space 
> or
> some such)
> 5) - have been lucky so far
>
> have you discussed the problems in their forum?
>
> Lembit (not Lambit) :)
>
> ----- Original Message -----
> From: "Robert" <robert at servicexp.com>
> To: "'Discussion of Hardware and Software issues'"
> <dba-tech at databaseadvisors.com>
> Sent: Friday, June 08, 2007 4:35 PM
> Subject: Re: [dba-Tech] Petulant PC
>
>
>> Lambit,
>> Here are my top 5
>> 1) Dialog boxes that open up behind other model boxes, so you can not 
>> read
>> the message or proceed. Version 7-present..
>> 2) Very difficult to get a (Direct Burn) clean, non corrupted image that
>> span across multiply DVD's. There are ways around this though. Version
>> 9-present
>> 3) Corrupted Boot Disks. This one is more complicated, as in version 9 in
>> later builds this seemed to be corrected but in version 10 it came back.
>> Also it's difficult to say what is causing the problem. When you boot the
>> machine from the TI boot disk, and load FULL support, the systems hangs
>> and
>> does nothing. This happens on all 3 of my machines, so I'm thinking it's 
>> a
>> problem in the creation of the boot disks. Version 7-present
>> 4) Huge problem in scheduled backup's. This is in my opinion the 2nd
>> biggest
>> problem. 8 out 10 backup (full image or otherwise) TI simply fails. The
>> backup throws a error to the effect that it could not back up file XXXX,
>> and
>> just stops, waiting for user intervention. Version 10
>> 5) I have had several corrupted images that were completely unusable. 
>> This
>> is very frustrating because I always use the "verify backup" switch, and
>> yet
>> somehow several were corrupted..... This is my #1 problem. Versions
>> 9-Present
>>
>> This just goes to show you how much a user will put up with junk
>> software..
>> As I still use TI... ;-) I'm not sure what that says about me..:-)
>>
>> There just seems to be very little out there that is easy to use, feature
>> rich and simply works...
>>
>>
>> WBR
>> Robert
>>
>>
>>
>>
>> -----Original Message-----
>> From: dba-tech-bounces at databaseadvisors.com
>> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Lembit Soobik
>> Sent: Friday, June 08, 2007 8:25 AM
>> To: Discussion of Hardware and Software issues
>> Subject: Re: [dba-Tech] Petulant PC
>>
>> Robert,
>> can you please tell us what these problems are?
>> I am using Acronis True Image 10 Home, and the only problem I had was a
>> misinterpretation on one screen, but once I got it, no problems.
>> have done many images of system- and other drives and installed them on
>> other drives with no failures.
>>
>> thanks
>> Lembit
>>
>> ----- Original Message -----
>> From: "Robert" <robert at servicexp.com>
>> To: "'Discussion of Hardware and Software issues'"
>> <dba-tech at databaseadvisors.com>
>> Sent: Thursday, June 07, 2007 1:26 PM
>> Subject: Re: [dba-Tech] Petulant PC
>>
>>
>>> Be very careful with Acronis TrueImage, with out going into detail, the
>>> product seems to get worse with every update. I have been dealing with
>>> several known issues from version 7, on top of new problems in version
>>> 10.
>>> They rarely seem to correct existing problems.
>>>
>>>
>>>
>>> WBR
>>> Robert
>>>
>>> -----Original Message-----
>>> From: dba-tech-bounces at databaseadvisors.com
>>> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of jwcolby
>>> Sent: Wednesday, June 06, 2007 10:56 PM
>>> To: 'Discussion of Hardware and Software issues'
>>> Subject: Re: [dba-Tech] Petulant PC
>>>
>>> Well, my saga with TrueImage is beginning.  It refuses to install on one
>>> machine, I haven't tried it on any others yet.  Google shows this 
>>> install
>>> problam dating back to at least version 8.
>>>
>>>
>>> John W. Colby
>>> Colby Consulting
>>> www.ColbyConsulting.com
>>> -----Original Message-----
>>> From: dba-tech-bounces at databaseadvisors.com
>>> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Steve Erbach
>>> Sent: Wednesday, June 06, 2007 10:25 PM
>>> To: Discussion of Hardware and Software issues
>>> Subject: Re: [dba-Tech] Petulant PC
>>>
>>> John,
>>>
>>> I took the drive to my sysadmin at work and he hooked it up with this
>>> hydra-headed connector to an external IDE drive controller.  He saw that
>>> the
>>> registry was, indeed hosed.  He was able, however, to rebuild the
>>> registry
>>> from a restoration point made Saturday morning.  He said, though, that 
>>> at
>>> one point my drive took down his own machine!
>>>
>>> I got the drive plugged back in and it was like it was a Bic pen:
>>> first time, every time!
>>>
>>> Now to begin the removal of Symantec products from my system...
>>>
>>> Steve Erbach
>>> Neenah, WI
>>>
>>>
>>> On 6/5/07, jwcolby <jwcolby at colbyconsulting.com> wrote:
>>>> Steve,
>>>>
>>>> I decided to try True Image 10.  I have just had all I can stand from
>>>> Symantec, their tech support is about as bad as it gets.  True image
>>>> is available through NewEgg for $35 including shipping.
>>>>
>>>> My biggest issue with this stuff is actually trying a restore.  I read
>>>> one service site that said "never do a restore over existing data"
>>>> (they were talking images here).  The reason is simple, if the restore
>>>> fails you have hosed whatever chance you might have had of getting the
>>>> original data recovered.
>>>>
>>>> Of course that means getting another disk large enough to perform the
>>>> restore on, and of course in the case of a laptop, which will
>>>> physically fit in the machine once you are done recovering the backup.
>>>>
>>>> I was reading a side by side review of Symantec's product and True
>>>> Image.
>>>> The author stated that he was a die hard fan of the Symantec product
>>>> until the latest versions started creating corrupt backups.  While the
>>>> product would say that things failed in the LOG FILE, it never
>>>> actually said so on the screen, so the only way to know whether you
>>>> got a good backup was go read the log file.  Which of course the
>>>> average Joe will not think is required.  In fact the author was burned
>>>> and discovered this when his backup was corrupt.
>>>>
>>>> Anyway, I am going to do this stuff once I get my software.  Get a
>>>> good image of both my laptop and my wife's laptop, then get both
>>>> backing up critical data.  I have already moved my family photos off
>>>> onto the Raid 6 system, and have a backup area out on that machine for
>>>> raid protected storage.
>>>>
>>>> John W. Colby
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>>
>>> 14:21
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>>
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