[dba-Tech] Outlook - two personal folder icons

John Bartow john at winhaven.net
Tue May 15 10:12:16 CDT 2007


Hi John,
In Windows Explorer:
Back up the PST file where the emails are located. The PST files are stored
in C:\Documents and Settings\<user>\Local Settings\Application
Data\Microsoft\Outlook folder by default (I generally move them to My
Documents\Outlook but that is another story). These are hidden
folders/files, so you have to unhide hidden files.

Then delete one of the offending duplicate personal folders.

In Outlook
1) Right click on the folder and select "Close".

2) Close Outlook, then right click Outlook Icon on the desktop. Select
Properties, select Data Files. Remove the links to the backup .pst file.

3) Under the folder named HKEY_CURRENT_USER\Software\Microsoft\Windows
Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings you will
have a series of folders with long hexadecimal numbers. Two of the folder
will point to your *.pst file. You will next to export one of them (Registry
| Export registry) and then delete the exported hexadecimal folder. Start
Outlook, if it is not working correctly. Close outlook and import the
registry file you just exported. Export the other hexadecimal folder and
delete it. Start Outlook again. (sound a little like a guessing game?)


-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of jwcolby

I have two personal folder trees in Outlook.  They appear to contain
identical information / subfolders / stored messages / address books etc.
They appear to be identical.  Is there any way to get rid of the second one?




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