[dba-Tech] Outlook - two personal folder icons

Stuart McLachlan stuart at lexacorp.com.pg
Tue May 15 17:03:45 CDT 2007


Sounds to me more like he has two entries in his profile pointing to the 
same .pst.   I'd try just removing the second one from the profile before I 
went poking around in directories and the registry.


On 15 May 2007 at 10:12, John Bartow wrote:

> Hi John,
> In Windows Explorer:
> Back up the PST file where the emails are located. The PST files are stored
> in C:\Documents and Settings\<user>\Local Settings\Application
> Data\Microsoft\Outlook folder by default (I generally move them to My
> Documents\Outlook but that is another story). These are hidden
> folders/files, so you have to unhide hidden files.
> 
> Then delete one of the offending duplicate personal folders.
> 
> In Outlook
> 1) Right click on the folder and select "Close".
> 
> 2) Close Outlook, then right click Outlook Icon on the desktop. Select
> Properties, select Data Files. Remove the links to the backup .pst file.
> 
> 3) Under the folder named HKEY_CURRENT_USER\Software\Microsoft\Windows
> Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings you will
> have a series of folders with long hexadecimal numbers. Two of the folder
> will point to your *.pst file. You will next to export one of them (Registry
> | Export registry) and then delete the exported hexadecimal folder. Start
> Outlook, if it is not working correctly. Close outlook and import the
> registry file you just exported. Export the other hexadecimal folder and
> delete it. Start Outlook again. (sound a little like a guessing game?)
> 
> 
> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of jwcolby
> 
> I have two personal folder trees in Outlook.  They appear to contain
> identical information / subfolders / stored messages / address books etc.
> They appear to be identical.  Is there any way to get rid of the second one?
> 
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-- 
Stuart





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