Tina Norris Fields
tinanfields at torchlake.com
Thu Sep 17 10:47:51 CDT 2009
Hi Gary, Okay, we got the solution. It turned out that the IP address for the local printer and the printer at headquarters were the same. Thus, we were confusing the print facility - trying to print to the wrong printer and not knowing it. Thanks for replying. Thought you'd like to know the result. T Gary Kjos wrote: > Hi Tina, > > Our old VPN system at work allowed us to print to either local or > remote printers. Our NEW MORE SECURE VPN where we now have to enter a > number of a key fob like device now doesn't allow us to print locally > anymore. While you are connected to the VPN you are essentially > TUNNELED IN to the remote network and so your system can't really > access any of the local stuff anymore until that VPN tunnel is shut > down. At least that is my understanding. If you had a printer wired to > the system you are VPN'ing from you MIGHT be able to print on that, > but because your local printer is going through the local network, I > think you are out of luck there. Let me emphacise that I AM NOT much > of an expert on networking stuff. I'm just a user. > > GK > > On Thu, Sep 17, 2009 at 9:03 AM, Tina Norris Fields > <tinanfields at torchlake.com> wrote: > >> Hi, >> >> Here's the situation: >> Computer connected to the Internet with a high-speed broadband Wimax. >> Printer networked by cable to the local computer through the a router. >> Much of the computer work is done over a VPN situated many states away. >> Local documents, resident on the local computer, print fine to the >> printer. Documents resident on the headquarters computer and accessed >> over the VPN will not print on the local printer - display on the screen >> fine - will not print. Documents copied from the headquarters computer >> onto the local computer will print fine if the VPN is not connected - >> will not print as long as the VPN is active. The print facility message >> is that the printer is not responding. >> Shut down the VPN and try again, the document prints just fine. >> >> I do not understand why this is. Does anybody here have an idea? TIA >> >> T >> >> _______________________________________________ >> dba-Tech mailing list >> dba-Tech at databaseadvisors.com >> http://databaseadvisors.com/mailman/listinfo/dba-tech >> Website: http://www.databaseadvisors.com >> >> > > > >