[dba-Tech] VPN messing with the printer connection? - SOLVED!

Gary Kjos garykjos at gmail.com
Thu Sep 17 11:08:03 CDT 2009


Cool. Glad you got it resolved and thanks for sharing the solution.

GK

On Thu, Sep 17, 2009 at 10:47 AM, Tina Norris Fields
<tinanfields at torchlake.com> wrote:
> Hi Gary,
>
> Okay, we got the solution.  It turned out that the IP address for the
> local printer and the printer at headquarters were the same.  Thus, we
> were confusing the print facility - trying to print to the wrong printer
> and not knowing it.
>
> Thanks for replying.  Thought you'd like to know the result.
>
> T
>
> Gary Kjos wrote:
>> Hi Tina,
>>
>> Our old VPN system at work allowed us to print to either local or
>> remote printers. Our NEW MORE SECURE VPN where we now have to enter a
>> number of a key fob like device now doesn't allow us to print locally
>> anymore. While you are connected to the VPN you are essentially
>> TUNNELED IN to the remote network and so your system can't really
>> access any of the local stuff anymore until that VPN tunnel is shut
>> down. At least that is my understanding. If you had a printer wired to
>> the system you are VPN'ing from you MIGHT be able to print on that,
>> but because your local printer is going through the local network, I
>> think you are out of luck there. Let me emphacise that I AM NOT much
>> of an expert on networking stuff. I'm just a user.
>>
>> GK
>>
>> On Thu, Sep 17, 2009 at 9:03 AM, Tina Norris Fields
>> <tinanfields at torchlake.com> wrote:
>>
>>> Hi,
>>>
>>> Here's the situation:
>>> Computer connected to the Internet with a high-speed broadband Wimax.
>>> Printer networked by cable to the local computer through the a router.
>>> Much of the computer work is done over a VPN situated many states away.
>>> Local documents, resident on the local computer, print fine to the
>>> printer.  Documents resident on the headquarters computer and accessed
>>> over the VPN will not print on the local printer - display on the screen
>>> fine - will not print.  Documents copied from the headquarters computer
>>> onto the local computer will print fine if the VPN is not connected -
>>> will not print as long as the VPN is active.  The print facility message
>>> is that the printer is not responding.
>>> Shut down the VPN and try again, the document prints just fine.
>>>
>>> I do not understand why this is.  Does anybody here have an idea?  TIA
>>>
>>> T
>>>
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>>>
>>>
>>
>>
>>
>>
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-- 
Gary Kjos
garykjos at gmail.com




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