[dba-Tech] Svchost.exe error

Hi Lambert,

Ah!  I didn't think to check whether the Windows update site was listed 
there.  Thanks, I'll do that.  And, no, I haven't tried the 'Reset' 
button. 

Thanks,
T

Heenan, Lambert wrote:
> Very odd.
>
> Off the top of my head I might suggest checking these:
>
> In Internet Options, oh the Security tab: 
>
> Is the windows update site listed in the Restricted Sites? 
> Is it listed in the Trusted Sites?
>
> On the 'Advanced' tab have you tried hitting the 'Reset' button which restores all the defaults?
>
> Lambert
>
> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Tina Norris Fields
> Sent: Wednesday, August 04, 2010 3:08 PM
> To: Discussion of Hardware and Software issues
> Subject: [dba-Tech] Svchost.exe error
>
> Hi All,
>
> I could use a little help figuring this one out. 
>
> My son-in-law, Brad, has this problem:  during some operation, could be booting up, could be almost anything, he gets the warning "svchost.exe application error" usually with something like "instruction at referenced memory at "0x00000010" and "memory could not be read."  It seems to me I have recently seen this error with a corrupted or faulty update of some software - I think I had that happen with an HP companion process, something like "image monitor" that bogged down my whole system, and in my case the problem was solved by a reinstall and a disabling of the culprit application (it was hogging my CPU resources, and I really didn't need it).  Googling the svchost.exe error postings, I find that it is likely caused by some corrupted dll file that didn't get to finish whatever it was doing, and nothing else could function because of that bottleneck.  Several of the postings suggested that it might be a failed or incomplete or corrupted Windows update, and the solution coul!
>  d be as easy as doing a manual Windows update and rebooting.
>
> When I tried to get to the Windows update site from his computer, I could not get there - IE consistently reported that it could not display the page.  This was true whether I used the Windows update command on the menu or I launched the browser and typed in the URL.  I tried Googling the Windows update and clicking the link from the Google search results, too.  Nothing worked. 
>
> Because he is doing work, often using a VPN connection with his home office, he has IT support available.  I told him that while I believe I can get this figured out and fixed, it will probably be a lot faster to make use of his IT guys.  Today, they have been working remotely on his computer - they've uninstalled all his malware protection and reinstalled fresh copies, they've updated his browser to IE8, they thought they had it fixed, and then it popped up again, while they were getting ready to sign off. 
>
> Does anybody on this list know what I'm really dealing with here?  I would love some guidance!
>
> Best regards,
> T
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