Tina Norris Fields
tinanfields at torchlake.com
Wed Sep 8 16:09:17 CDT 2010
Rocky and Helmut, Do I really want to take remote control of my dad's computer? I can see being tied up even more often than I am now - if he thinks I can just climb in and fix things whenever he runs across them (which is kind of frequent). I'll think about it, but that rather worries me. At least I will go look at TeamViewer. Thanks. T Tina Norris Fields wrote: > Hi again, > > My dad is having trouble with this trojan. Vipre reports > trojan.win32.generic!bt, and Dad thinks he has instructed Vipre to clean > the bugger - three days in a row, now. But, every time the scan is run, > it keeps reporting the trojan. > > Dad originally called me because his Office shortcut toolbar was > misbehaving - when he clicked on the icon for Word, he got the message > that the program could not be started. We did a couple of system > restores and got to a place where the shortcut toolbar worked. > > In the meantime, he reported repeated instances of the message that > Windows had recently recovered from a serious error, and did he want to > send the report. I think he clicked Send one time, and something > strange happened, but I don't know what - all of this is going on over > the phone, I can't see his screen, and he generally says things like > "Oh, there's that little thingy again, shall I get rid of it?" and > sometimes before I've been able to say "Tell me what little thingy > you're talking about, Dad," he's already clicked some choice, so it's > difficult to be sure about what's been going on on his screen. Now the > Windows has recovered message pops up a bunch and it takes many clicks > to tell it to go away. > > It was during that part of the process that he told me Vipre had > reported this trojan three days in a row. We did go read a report that > indicated that the clean command had been canceled. It is not clear to > me whether Dad did or did not instruct Vipre to clean this little > bugger. Right now, he is running a Vipre scan and I am supposedly > returning to my work of grading my students' papers - we'll be in touch > again after the scan. But I thought I'd send out a call for help. Hey, > John Bartow, are you there? > > Tina > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com > >