Steve Erbach
erbachs at gmail.com
Wed Apr 27 17:37:27 CDT 2011
Dear Group, I'm in a bit of a bind due to something stupid I did at a client's site yesterday and I wonder if you can help me. Because I reset the cable modem yesterday to attempt to reset the security code (since my client had, apparently, lost it) I also did something to the ability to dial in via VPN and Remote Desktop to the Terminal Server on the LAN. The former network consultant (now very likely in jail for various mopery and dopery) did not leave a trail of what he did in a number of areas on the LAN. I'm now the de facto network admin for this Windows Server 2003 Enterprise Edition server. The consultant had used DynDNS.org to set up a free DNS account to connect to the company VPN. When the modem was reset (Gosh! Who did that?) the IP address was reset, too. Since I don't know the login or password for the DynDNS.org account, I couldn't simply change it there...so I set up another DNS account using my own DynDNS account. I picked a domain name for the new IP address and *I can ping it OK*...but I can't connect to the company VPN. For whatever reason, our own cable modem at home acquired a new IP address, too, at about this same time...so I'm wondering if the company VPN is disallowing connections from a "foreign" IP address. So my FIRST QUESTION is, where do I look in Windows Server 2003 to determine if there are only certain IP addresses that are allowed to dial in via Remote Desktop? I talked with the cable company about another possibility: that maybe the modem/router itself was blocking access to port 3389 (the Remote Desktop port) since I bone-headedly reset the darned thing. The tech support guy said that their equipment doesn't block ANY Internet ports. I thought this odd since our own little D-Link router here at home blocks everything by default UNLESS you tell it otherwise. That's what I've done to allow us to Remote Desktop into our own PCs. So my SECOND QUESTION is, was the cable support guy perhaps not giving me the straight scoop about the modem/router's being open to everything? One other thing. The IPCONFIG /all report on the server used to show that the Default Gateway was some IP address like 67.43.something. Now the Default Gateway shows 192.168.something...a local address. So my THIRD QUESTION is, might that big change in Default Gateway IP address be contributing to our problems resetting the Remote Desktop capability? Sorry for all the questions, but I only have a fairly mediocre knowledge of IP networking. Enough to be a danger to myself and others (like, by resetting modems and stuff)...but not enough to solve problems like these. Thank you all. Regards, Steve Erbach Neenah, WI