John Bartow
john at winhaven.net
Thu Apr 28 13:27:15 CDT 2011
If Vipre can't run it would be because the system can't run services - major problem. And of course since it depends on Windows installer service that won't work. I could tell you how to run windows installer service in safe mode but if the services won't run that won't matter. This appears to a pretty bad system corruption. I think a Windows repair will be needed, it'll be a long shot but I hope System Restore works for you. Best of luck with it! -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Tina Norris Fields Sent: Thursday, April 28, 2011 12:02 PM To: Discussion of Hardware and Software issues Subject: Re: [dba-Tech] Not Sure Quite What I'm Dealing With Here Hi John, Part of the problem became evident when I saw the message that Vipre reported it wasn't running. I checked all the settings, but could not get it to run. I tried reinstalling, but had to uninstall in order to install. And, since the installer will not work, I can't reinstall Vipre. Okay, both you and Helmut have strongly suggested system restore. I'll go back farther until I either run out of available restores or I find a point that works. Thanks. T John Bartow wrote: > I'd suggest that maybe a windows update went bad. Try system restore. > > Turn windows update to "prompt only". When you decide to apply Windows > Updates close all programs and turn off any active type security scanners. > Reboot when finished. If things go haywire then do a system restore and > selectively apply each update until you figure out which is the culprit. > > Could be an infection too. If the above accomplishes nothing then make sure > your security programs are up to date and then boot into safe mode and run > full scans. > > HTH! > > -----Original Message----- > From: dba-tech-bounces at databaseadvisors.com > [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Tina Norris > Fields > Sent: Thursday, April 28, 2011 10:45 AM > To: Discussion of Hardware and Software issues > Subject: [dba-Tech] Not Sure Quite What I'm Dealing With Here > > Okay, I've got a situation with a computer that is giving me fits. > > Symptoms: > 1) Windows update won't - clicking the update link generates an hourglass, > then, nothing. > 2) Windows installer won't - trying to install anything generates the > message that the installer cannot be accessed. > 3) Windows installer apparently tries to start when any icon on the desktop > is right-clicked. > 4) At startup, a message appears saying that Vipre reports it is not > running. > 5) Computer lost its wireless connection to the printer. > Symptoms 1 and 5 might suggest loss of all connectivity - not so! > Internet access still available. Network access to shared folders on other > computers is still available. > > Other issues have been discovered as we go along, but these are the > immediately visible symptoms. > > Before I go into the things I have tried, and what has worked for how long, > and what hasn't worked at all, I thought I'd ask you guys if this > constellation of symptoms rings any bells. Do you recognize these > difficulties? Do you have any helpful suggestions? > > This is the family computer for my kids Cheryl and Brad, and their kids. > Lots of email, IM-ing, games, etc. About three months ago, it crashed - I > suspected HD failure. I got it revived with Spin-Rite (John, your advice > that I should purchase that program was spot on and has served me well ever > since!!!). > > I have lots more to tell about this adventure - 5 pages of handwritten > notes, so far. Thanks for your assistance. > > T > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com > > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com > > _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com