[dba-Tech] Avast problem

John Bartow john at winhaven.net
Tue Feb 28 11:42:03 CST 2012


Safe Mode is sweet

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Rocky Smolin
Sent: Tuesday, February 28, 2012 10:54 AM
To: 'Discussion of Hardware and Software issues'; 'Off Topic'
Subject: Re: [dba-Tech] Avast problem

Well running avast's clear utility in safe mode seems to have deleted it.
Reinstalling now, so the problem may be solved.

Rocky
 

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Rocky Smolin
Sent: Tuesday, February 28, 2012 8:45 AM
To: 'Off Topic'; List
Subject: [dba-Tech] Avast problem

Well, we had a 1.5 second power outage yesterday - one of the four rainy
days per year allowed by local ordinance.  Machine wouldn't reboot - Dell
fixed it by updating the BIOS - apparently something got hosed in there when
the power failed.
 
But I cannot get Avast (free version) restarted.  Starting the interface in
the Current Status tab it says "Unsecured" .  The FIX NOW button doesn't do
anything after a bit of cogitating. There's another message under that "The
avast! program has been stopped or is in an inconsistent state...", etc.
with a link to 'Start Program'.  Same result - bit of wheel spinning and
still not started.
 
So I figure I'll just uninstall it, download the latest release, and
reinstall.  But no soap.  Can't uninstall. I get an avast! Setup Fatal Error
"Error reading product data from "C:\Program Files\AVAST
Software\AVAST\setup". Setup cannot continue."
 
I tried their aswclear.exe program but no soap there.
 
So now I'm stumped.  Any ideas short of deleting the folder and combing
through the registry for avast entries and keeping fingers crossed?
 
MTIA
Rocky Smolin
Beach Access Software
858-259-4334
www.bchacc.com <http://www.bchacc.com/> www.e-z-mrp.com
<http://www.e-z-mrp.com/>
Skype: rocky.smolin
 
 
 
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