Jim Lawrence
accessd at shaw.ca
Tue Feb 28 12:30:38 CST 2012
It sounds like Avast got wacked in the middle of a process and one of its important files was left in a open state. Just like it happens to Outlook or even Access. The trouble is that it appears that Avast does not have a enough code to fix itself. That leaves only one choice, de-install and re-install. Jim -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Rocky Smolin Sent: Tuesday, February 28, 2012 8:45 AM To: 'Off Topic'; List Subject: [dba-Tech] Avast problem Well, we had a 1.5 second power outage yesterday - one of the four rainy days per year allowed by local ordinance. Machine wouldn't reboot - Dell fixed it by updating the BIOS - apparently something got hosed in there when the power failed. But I cannot get Avast (free version) restarted. Starting the interface in the Current Status tab it says "Unsecured" . The FIX NOW button doesn't do anything after a bit of cogitating. There's another message under that "The avast! program has been stopped or is in an inconsistent state...", etc. with a link to 'Start Program'. Same result - bit of wheel spinning and still not started. So I figure I'll just uninstall it, download the latest release, and reinstall. But no soap. Can't uninstall. I get an avast! Setup Fatal Error "Error reading product data from "C:\Program Files\AVAST Software\AVAST\setup". Setup cannot continue." I tried their aswclear.exe program but no soap there. So now I'm stumped. Any ideas short of deleting the folder and combing through the registry for avast entries and keeping fingers crossed? MTIA Rocky Smolin Beach Access Software 858-259-4334 www.bchacc.com <http://www.bchacc.com/> www.e-z-mrp.com <http://www.e-z-mrp.com/> Skype: rocky.smolin _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com