John Bartow
john at winhaven.net
Mon May 20 22:14:08 CDT 2013
Hi All, I had a young mother call me in desperation (because she didn't call me in the first place ;-) Had an infected Compaq Windows Vista PC and boyfriend took care of the problem for her by restoring it to "factory condition". She's freaked out because she had 5 years of pictures of her kids on it that are gone now. (da) My first hope was that he just reinstalled Windows and the user profiles would be orphaned but alas, not true. Looks like a clean image has been written to the partition - I'm assuming that like most consumer PCs, the factory reset reimaged the hard drive's OS partition from the protected partition. It does have a protected "recovery" partition. Any suggestions on trying to recover her photos?