[dba-Tech] Can a "factory restore" be undone?

Rocky Smolin rockysmolin at bchacc.com
Mon May 20 22:31:58 CDT 2013


Was the drive reformatted?

R
 

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of John Bartow
Sent: May 20, 2013 8:14 PM
To: DBA-Tech
Subject: [dba-Tech] Can a "factory restore" be undone?

Hi All,
I had a young mother call me in desperation (because she didn't call me in
the first place ;-) 

Had an infected Compaq Windows Vista PC and boyfriend took care of the
problem for her by restoring it to "factory condition". She's freaked out
because she had 5 years of pictures of her kids on it that are gone now.
(da)

My first hope was that he just reinstalled Windows and the user profiles
would be orphaned but alas, not true. Looks like a clean image has been
written to the partition - I'm assuming that like most consumer PCs, the
factory reset reimaged the hard drive's OS partition from the protected
partition. It does have a protected "recovery" partition.

Any suggestions on trying to recover her photos?

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