Rocky Smolin
rockysmolin at bchacc.com
Wed Oct 9 18:44:03 CDT 2013
Dear Lists: After two years of flawless service the display on my Dell XPS 8300 went wonky over the weekend. Screens black. I have two monitors - one connected via HDMI, one DVI. I reconnected one with VGA and was able to get one display working - though ugly. So I went to Frys and got an MSI board, and spent two days with MSI tech support trying to get it to work (BTW - they're next to useless). Finally decided to take it back and I put the old video board in the comp and fired it up and lo and behold it's working - almost. The problem is the same one I had with the MSI when we finally got the point where I had dual monitors working again - I don't get all the colors on some apps. Desktop shows all colors. Access app shows no colors except objects that are embedded graphics. Text is in black in spite of the forecolor set in the properties sheet. My colorful CPU usage monitor which shows all eight cores in a different color - no colors on the bar graph, but the line graph at the bottom does show colors. Outlook is missing some colors. Most web pages do not display correctly. The video is AMD Radeon HD 6450. I don't think it is the problem since I had the same problem with the colors with the MSI video card. And windows determined that the driver is up to date. As are the drivers for the displays. I tried to do a system restore but the last one in the list is from October 6 and it will not restore - has some kind of error. I am at a loss as to what to do. I do have a set of restore disks I made when I got the box but I'd like to avoid the nuclear option and save the two days it would take to get everything back on line. I do have backups of everything important (Ghosted the system a couple of days ago). I am open to all suggestions. MMTIA, Rocky