[dba-Tech] pc can't stay connected

[Susan Harkins]

No... leaving it alone for now. 😊 

Susan H. 


So wipe, format, and reload?


I wish I'd thought of this sooner but it didn't occur to me at all. I remembered this morning that Bil's laptop is a year older than mine and why it was working fine and just stopped... but I have no idea when updates come through and I guess his system simply can't handle the latest. 

Thanks for suggesting this. 

It still doesn't explain the timing issue, but using 2G during the day won't phase him. 

Susan H. 


Is the WiFI 2.4GHz or 5GHz

Can you try changing from one to the other?


On 24 Aug 2020 at 9:38, Susan Harkins wrote:

> 
> Bills computer is a laptop?
> 
> It connects to the router/internet via WIFI?  Not hard wire?
> 
> The WIFI is likely built in to the laptop hardware?
> 
> ========All true. 
> 
> You COULD instead of using the built in WIFI circuitry on the laptop 
> use a "dongle" similar to the firesticks you like to do WIFI and 
> disable or just ignore the built in WIFI circuitry in the laptop.
> Assuming it's defective or beginning to fail.
> 
> ========Thank you -- that might work. 
> 
> Since the problem seems to be time dependent, it seems like perhaps 
> something else is perhaps overwhelming the signal during the hours 
> that it's having trouble.  Does it work if it's physically closer to 
> the router?
> 
> ========It does seem odd, doesn't it? It seems like everything would 
> get dropped then -- it would be more random instead of it consistently 
> being him. Being closer to the router doesn't help.
> 
> Thanks!
> 



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