[dba-Tech] Outlook and profile picture

[John Bartow]

Hi Susan,
If you're referring to the MS 365 account pic then it won't show to anyone outside of your domain. Attempts to make it so will just end up in endless frustration.

However, using a small pic in your signature does work for many email clients.

John B

-----Original Message-----
From: dba-Tech <dba-tech-bounces+jbartow=winhaven.net at databaseadvisors.com> On Behalf Of Susan Harkins
Sent: Tuesday, April 20, 2021 12:24 PM
To: 'Discussion of Hardware and Software issues' <dba-tech at databaseadvisors.com>
Subject: [dba-Tech] Outlook and profile picture

Hi everyone - I ran into an interesting problem with Outlook and the Microsoft account profile picture feature. Although I have a profile picture through my account and it shows in Outlook, it doesn't display on the recipient's side - even testing it on my second account didn't work. 

 

I understand that there can be non-Microsoft recipient issues that simply can't be resolved, but it should show when I send it to my other account, at least I thought. 

 

A little research later and it seems to be a domain issue. I use gmail and I do have a profile picture - a different picture - there as well. 

 

So, Outlook won't show the picture to the recipient when using gmail. Nor can I get Outlook to display the gmail profile picture. 

 

Lots and lots of stuff out there but haven't found anything that tells me how to fix this. I did read something very old about having to copy the profile picture to google drive and jumping through several hoops - I didn't test that and that's just too much work to put in if it fails. 

 

Anyone know anything about this? 

Thanks in advance!

Susan H. 

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