[dba-Tech] Outlook and profile picture

[Susan Harkins]

I see the Microsoft account pic in Outlook -- on the Account Settings page. When I send an email to myself, I see the initial icon. 

Susan H. 


Do you see just the standard pic icon or no icon at all ?

John B

-----Original Message-----
From: dba-Tech <dba-tech-bounces+jbartow=winhaven.net at databaseadvisors.com> On Behalf Of Susan Harkins
Sent: Tuesday, April 20, 2021 3:05 PM
To: 'Discussion of Hardware and Software issues' <dba-tech at databaseadvisors.com>
Subject: Re: [dba-Tech] Outlook and profile picture

I don't see my MS or google picture, and I'm using different pictures. 

Susan H. 


Happy to save someone spinning their wheels!

MS is making changes every day (too many) to get their cloud presence compatible with other platforms. The biggest annoyance to me is that those don't even work across different MS tenants (accounts). I manage a few dozen tenants and it would be really helpful. (And yes, technically, you can do things with tenants that allow for more open comms which might make these work, but these are not cooperating tenants they are just my eclectic bunch of clients.)

Curious: do you see your google pic come through in your MS email?

When I send from a gmail account to a live.com account I see the live.com account's profile pic from about 10 years ago, same goes for the live.com - it shows my google profile pic from ages ago. (Conclusion: apparently Google and MS cooperated at some point, awhile, a little bit, lol. They stopped that silly cooperation and none of the profiles pics update anymore.)

John B

-----Original Message-----
From: dba-Tech <dba-tech-bounces+jbartow=winhaven.net at databaseadvisors.com> On Behalf Of Susan Harkins
Sent: Tuesday, April 20, 2021 12:55 PM
To: 'Discussion of Hardware and Software issues' <dba-tech at databaseadvisors.com>
Subject: Re: [dba-Tech] Outlook and profile picture

Well, I considered that, but because I was sending it to myself... 

A reader didn't want to use the signature feature, so I was trying to work that out, but good to know it doesn't work with MS 365 -- I wonder why. 

Thank you! You've saved me a lot of time, as usual! 😊 

Susan H. 


Hi Susan,
If you're referring to the MS 365 account pic then it won't show to anyone outside of your domain. Attempts to make it so will just end up in endless frustration.

However, using a small pic in your signature does work for many email clients.

John B

-----Original Message-----
From: dba-Tech <dba-tech-bounces+jbartow=winhaven.net at databaseadvisors.com> On Behalf Of Susan Harkins
Sent: Tuesday, April 20, 2021 12:24 PM
To: 'Discussion of Hardware and Software issues' <dba-tech at databaseadvisors.com>
Subject: [dba-Tech] Outlook and profile picture

Hi everyone - I ran into an interesting problem with Outlook and the Microsoft account profile picture feature. Although I have a profile picture through my account and it shows in Outlook, it doesn't display on the recipient's side - even testing it on my second account didn't work. 

 

I understand that there can be non-Microsoft recipient issues that simply can't be resolved, but it should show when I send it to my other account, at least I thought. 

 

A little research later and it seems to be a domain issue. I use gmail and I do have a profile picture - a different picture - there as well. 

 

So, Outlook won't show the picture to the recipient when using gmail. Nor can I get Outlook to display the gmail profile picture. 

 

Lots and lots of stuff out there but haven't found anything that tells me how to fix this. I did read something very old about having to copy the profile picture to google drive and jumping through several hoops - I didn't test that and that's just too much work to put in if it fails. 

 

Anyone know anything about this? 

Thanks in advance!

Susan H. 

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