[dba-Tech] Zoom and audiodg.exe

Martin Reid mwp.reid at qub.ac.uk
Sun Jan 24 12:46:29 CST 2021


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From: dba-Tech <dba-tech-bounces at databaseadvisors.com> on behalf of Tina N Fields <tinanfields at torchlake.com>
Sent: Sunday, January 24, 2021 6:44:44 PM
To: dba-tech at databaseadvisors.com <dba-tech at databaseadvisors.com>
Subject: [dba-Tech] Zoom and audiodg.exe

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Hi All,

The Windows Audio Device Graph Isolation sound management engine
(audiodg.exe) takes up virtually 100% of disk activity once it is called
for when I launch Zoom. It can take up to 20 minutes for it to finish
whatever it has to do, and of course Zoom is Not Responding during all
that time.

The information I have found so far advised to set the playback device
sound enhancements to none, which seemed to work for a day. However, the
next day, when I launched Zoom, I had exactly the same issue.
Intriguingly, I note that once Zoom has been fully launched and exited,
it seems to continue to launch well at least for a while. It's as though
the supporting components have stayed around and available. For
instance, today, the first time I launched Zoom, it took 10 minutes. The
second time I launched it, it took less than one minute. Just a bit ago,
I launched it again, and this time it took a full 20 minutes.

Watching the performance monitor, I can see at least 20 entries for
audiodg.exe, all with the same PID, but doing differing amounts of
reading. Eventually, they get all done. During the process, I also see
zCrashRpt (or something similar, it blinks in and out quickly). This
suggests that a Zoom crash report is being generated, which could be of

I really need to make my Zoom application stable. I need to use it for
meetings. And I need to be able to use it for recording some class
sessions. Does anybody have experience or expert advice to share?


Tina Norris Fields

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