[dba-Tech] Zoom and audiodg.exe

[Rocky Smolin]

Are you using W10?
Rocky


On Sun, Jan 24, 2021 at 11:53 AM Tina N Fields <tinanfields at torchlake.com>
wrote:

> Hi Martin,
>
> Yes, I have done all of these things. I still have the problem. And I'm
> struggling to understand why.
>
> I found the crash logs, and they say Exception Type 13. I have not been
> able to find out what that actually means.
>
> I've also been given the advice to try to use the web version rather
> than the one installed on mt computer, as that may be more stable. While
> I find that hard to believe, I am going to try that next.
>
> Thanks for trying to help,
> T
>
> Tina Norris Fields
> 231-322-2787
> tinanfields-at-torchlake-dot-com
>
> On 1/24/2021 1:46 PM, Martin Reid wrote:
> > https://thegeekpage.com/fix-high-cpu-usage-by-audiodg-exe-in-windows-10/
> >
> > Get Outlook for Android<https://aka.ms/ghei36>
> >
> > ________________________________
> > From: dba-Tech <dba-tech-bounces at databaseadvisors.com> on behalf of
> Tina N Fields <tinanfields at torchlake.com>
> > Sent: Sunday, January 24, 2021 6:44:44 PM
> > To: dba-tech at databaseadvisors.com <dba-tech at databaseadvisors.com>
> > Subject: [dba-Tech] Zoom and audiodg.exe
> >
> > This message is from an external sender. Please take care when
> responding, clicking links or opening attachments.
> >
> > Hi All,
> >
> > The Windows Audio Device Graph Isolation sound management engine
> > (audiodg.exe) takes up virtually 100% of disk activity once it is called
> > for when I launch Zoom. It can take up to 20 minutes for it to finish
> > whatever it has to do, and of course Zoom is Not Responding during all
> > that time.
> >
> > The information I have found so far advised to set the playback device
> > sound enhancements to none, which seemed to work for a day. However, the
> > next day, when I launched Zoom, I had exactly the same issue.
> > Intriguingly, I note that once Zoom has been fully launched and exited,
> > it seems to continue to launch well at least for a while. It's as though
> > the supporting components have stayed around and available. For
> > instance, today, the first time I launched Zoom, it took 10 minutes. The
> > second time I launched it, it took less than one minute. Just a bit ago,
> > I launched it again, and this time it took a full 20 minutes.
> >
> > Watching the performance monitor, I can see at least 20 entries for
> > audiodg.exe, all with the same PID, but doing differing amounts of
> > reading. Eventually, they get all done. During the process, I also see
> > zCrashRpt (or something similar, it blinks in and out quickly). This
> > suggests that a Zoom crash report is being generated, which could be of
> > interest.
> >
> > I really need to make my Zoom application stable. I need to use it for
> > meetings. And I need to be able to use it for recording some class
> > sessions. Does anybody have experience or expert advice to share?
> >
> > Thanks,
> > T
> >
> > --
> > Tina Norris Fields
> > 231-322-2787
> > tinanfields-at-torchlake-dot-com
> >
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