[dba-Tech] Zoom and audiodg.exe

[Rocky Smolin]

I don't know if downloading and reinstalling the latest version (which you
probably already have amyway) would help but heres the link:

Download, Fix, and Update Audiodg.exe (exefiles.com)
<https://www.exefiles.com/en/exe/audiodg-exe/>

HTH

Rocky


On Sun, Jan 24, 2021 at 10:40 AM Tina N Fields <tinanfields at torchlake.com>
wrote:

> Hi All,
>
> The Windows Audio Device Graph Isolation sound management engine
> (audiodg.exe) takes up virtually 100% of disk activity once it is called
> for when I launch Zoom. It can take up to 20 minutes for it to finish
> whatever it has to do, and of course Zoom is Not Responding during all
> that time.
>
> The information I have found so far advised to set the playback device
> sound enhancements to none, which seemed to work for a day. However, the
> next day, when I launched Zoom, I had exactly the same issue.
> Intriguingly, I note that once Zoom has been fully launched and exited,
> it seems to continue to launch well at least for a while. It's as though
> the supporting components have stayed around and available. For
> instance, today, the first time I launched Zoom, it took 10 minutes. The
> second time I launched it, it took less than one minute. Just a bit ago,
> I launched it again, and this time it took a full 20 minutes.
>
> Watching the performance monitor, I can see at least 20 entries for
> audiodg.exe, all with the same PID, but doing differing amounts of
> reading. Eventually, they get all done. During the process, I also see
> zCrashRpt (or something similar, it blinks in and out quickly). This
> suggests that a Zoom crash report is being generated, which could be of
> interest.
>
> I really need to make my Zoom application stable. I need to use it for
> meetings. And I need to be able to use it for recording some class
> sessions. Does anybody have experience or expert advice to share?
>
> Thanks,
> T
>
> --
> Tina Norris Fields
> 231-322-2787
> tinanfields-at-torchlake-dot-com
>
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